/ Operations for Missing Documents

Missing paperwork, chased until it’s in.

Licences, timesheets, onboarding forms: Cora calls and texts each person until it’s sent, and says she’s an AI on every call.

  • Included in Scale
  • Set up with our team

A missing licence, chased until it’s in.

Sam CarterForklift driver10:12 · Reminder call
  1. Cora: Hi Sam, Cora for Brightline, an AI assistant. Your timesheet and forklift licence are missing.
  2. Sam: I’ll drop the timesheet in today.
  3. Cora: Thanks. Could you email the licence to the office?
  4. Sam: Just emailed it over.
Answers noted · call transcribed

Sam Carter · File

Needed before Tuesday’s shift

  • Safety induction formOn file
  • TimesheetLast weekBringing it in today
  • Forklift licenceReceived by email
Your team checks the licence

Invented people. Your list, your wording and your route, agreed at setup.

From a missing item to a complete file.

Your list, your wording, your schedule. Cora does the chasing.

  1. You say what’s missingWho, what, by when
  2. She callsWhat’s needed, where to send it
  3. No answer? A textThen reminders, on your schedule
  4. It comes backEmailed or brought in, as today
  5. Your team checks itShe chases, never checksWith your team

Agreed at setup

Your chase, your rules

Set up with you
  • What to chaseYour list
  • What she saysYour wording
  • Where it’s sentYour office
  • RemindersYour schedule
  • Calling hoursYours

How the list reaches Cora is agreed with you, too.

Every answer, noted

This week’s chase

  • Sam CarterForklift licenceSent
  • Luis OrtegaTimesheetSending tomorrow
  • Next on your listOnboarding formWrong number
  • Last on your listSafety induction formLeft the company
2 back to your team

Built for the paperwork nobody wants to chase.

  • Paper holds up work

    A timesheet holds up an invoice. A licence, a shift.

  • Calls, not more email

    The email went unread. She calls, then texts.

  • Polite every time

    The fifth reminder sounds like the first. Nobody nags.

  • She chases, you check

    Whether a document is valid stays with your team.

  • Says she’s an AI

    On every call. Asked to stop, she stops.

  • Every call transcribed

    Read exactly what was said.

Chasing documents, answered.

What kinds of documents can Cora chase?

Whatever your team is chasing by phone today: licences and certificates, signed timesheets, onboarding forms, missing details. We agree the list, and what Cora says about each item, with you when we set it up.

Does Cora check the documents?

No. Her job is getting people to send what is missing: a call to explain what is needed, a text if they do not pick up, and reminders until it is sent. Whether a licence or certificate is valid is still your team's call, and she will not tell anyone that it is.

How do the documents get back to us?

The way they do today, whether that is an email address, your office or a form you already use. We agree the route when we set it up with you; Cora points people to it and follows up on the schedule you set.

Will the people she calls know they are talking to an AI?

Yes. Cora says she is an AI assistant at the start of every call. If someone asks her to stop calling, she stops, and every call is transcribed so your team can read exactly what was said.

Which plan includes it?

Operations is included in Scale and set up with our team. The plans below it do not include Operations, and on Enterprise it is available by agreement.

How does setup work?

It starts with a call. We go through what goes missing, who you chase and how often, and what Cora should say. Then we set up the number, the list and the rules with you. It is not something you switch on in the app.

Tell us what’s missing from your files.

One short call: what goes missing, who you chase, how often.