/ Operations
One Call Comes In. Cora Makes the Rest.
Cora answers the call that starts the job, then makes the calls that follow, in your order and by your rules.
Operations is included in Scale and set up with our team.
- Call comes inA client or a worker
- Task foundShift, site, start time
- Calls your listIn your order
- CoveredClient and team toldShift covered
/ How It Works
She Takes the Call. Then Makes the Ones That Follow.
- Takes the call
- Finds the task
- Makes the calls
- Dana: I need two forklift drivers for tomorrow’s 6am shift.
- Cora: Got it. I’ll confirm two drivers by 4pm.
Task
2 forklift drivers · Tue 06:00 · Harbor Foods, Dock B
Calls
Called 6 · 2 confirmed · client updated
/ What it covers
The Calls That Come After the First One.
Each one starts with a call or a date on your schedule, and ends when the job is done.
Tue 06:00 · Harbor Foods
- Luis Ortega05:02Called off
- Sam CarterNext on your listConfirmed
- Priya ShahAfter SamNot needed
Covered · Dana toldFilling open shifts
Open shifts and call-offs, covered from your list.
See it end to end: Filling open shiftsSam Carter · File
- Onboarding formNew starterOn file
- TimesheetLast weekOn file
- Forklift licenceDue TuesdayReceived
Emailed to the officeChasing missing documents
Calls and texts until your team has it.
See it end to end: Chasing missing documentsTomorrow’s shifts · called at 18:00
- Sam Carter06:00 · Dock BConfirmed
- Priya Shah07:30 · Dock AConfirmed
- Luis Ortega14:00 · Dock BBackfilled
All 3 coveredConfirming tomorrow’s shifts
The evening before, so gaps are caught in time.
See it end to end: Confirming tomorrow’s shifts
/ Where it fits
- Staffing agencies
- Field crews
- Clinics
- Property teams
/ Always true
Your Rules, on Every Call.
She works inside what you agree with us, and the people she calls always know who they are talking to.
Your rules
Every call, in and out
- Says she’s an AIOn
- Your call orderLuis → Sam → Priya…
- Calling hoursYour hours
- Stops when askedOn
- Never picks who gets the shiftOn
- Exceptions go to your teamYour coordinator
- Every call transcribedOn
/ Getting started
Set Up With Our Team, Around How You Work.
A call with us
What comes in, what follows, whether it fits.
We set it up together
Your numbers, lists, rules and call order.
She goes live (Live)
She takes the calls. You read every one.
Operations is included in Scale and set up with our team. On Enterprise, it is agreed as part of the contract.
Questions About Operations.
What does Cora Operations do?
She answers the calls coming into your company, works out what needs doing, and makes the calls that follow until it is done. A client rings with a shift to fill: Cora takes the call, rings the people on your list in the order you set until the shift is covered, and lets the client know. The same pattern covers call-offs, chasing missing documents and confirming tomorrow’s shifts.
Which plan includes Operations?
Operations is included in Scale and set up with our team. It is not part of Free, Starter or Growth. On Enterprise it is agreed as part of the contract.
How does setup work?
It starts with a conversation, never a sign-up form. Tell us which calls come in, what should happen after each one and who she should call. We then set up her numbers, your lists and your rules with you on a call, around how your team already works.
Does Cora decide who gets the shift?
No. She works your list in the order you set and follows the rules you agree with us. Who is right for a shift or a placement stays your team’s decision; she never makes the hiring call.
Will people know they are talking to an AI?
Yes. Cora says she is an AI assistant at the start of every call, whether she is answering or calling out.
What if someone does not want to be called?
She stops. If someone asks not to be called again, she ends the call and does not call them again.
Which systems does it work with?
We work that out with you on the setup call. Tell us where your schedule, your people and your paperwork live, and we agree with you how Cora gets the list she calls and where she reports back. We would rather see your setup than promise a connector before we have.
Can I read what she said?
Yes. Every call is transcribed, so you can read exactly what was said on each one.
Who is it for?
Staffing is where it started: open shifts, call-offs, missing documents and tomorrow’s confirmations. It fits anywhere one incoming call turns into ten outgoing ones, such as field crews, clinics and property teams.
